are all pets really welcome?

YES! Dogs, cats, lizards, bunnies, snakes -anybody that you call your best buddy, we are happy to come and visit. Our restrictions of services are only limited to the following and are to ensure the absolute safety of your pet and our caregivers:

• We will not walk dogs that are aggressive on the leash towards any animals and/or humans, no matter their size or breed.

• We will not feed and/or place hands into the tank of venomous snakes.

• We will not feed pets that require live rodents or other small animals as food.

• We will not administer medications via injection or that require us to force a pill into an animal’s mouth.

ARE YOU INSURED?

Here at Heidi’s Halo, we are fully insured. We are also active members of Pet Sitters International, the National Association of Professional Pet Sitters, and trained in pet first aid and CPR.
 

HOW WILL I know my pet has had Its visit?

At your Meet and Greet appointment you will be provided with a magnet that has a custom QR code. When your Heidi’s Halo member has arrived, they will scan the code that is in your home which will auto generate an email notifying you of our arrival.

I have more than one pet, What should I book?

Our appointments are based off time, not how many pets you have or their needs while we are there. So, if you need your tropical fish fed and your cat given its dinner, that’s likely a “Pop-in” visit. If you need your fish fed, your cat fed, and the cat’s litter box cleaned that’s likely a “Hangout”. If you have two dogs that need to be walked together, there is no difference in price; you will be charged the cost of the time you booked for the walk, not how many doggos you have. Since it will obviously take more time to get two pups to get ready for a walk, especially in the winter if they need coats, it would be in your best interest to book a longer appointment if you want to ensure they are walked for a certain amount of time. While we will always try to be efficient as possible, but please remember all appointments, including dog walks, are timed from the time of arrival until the time of our departure.

I’m going on vacation, can you watch my pets?

While we do not do any overnight sitting in your home or ours, we will come for as many appointments as you book, for the days you are away, when we have availability. Feel free to book up to 30-days in advance.
 

i live outside of HOBOKEN; is there anyway you can help?

Heidi’s Halo was set up to be local, reliable, and easy to book. To make sure that absolute best service is provided, we currently only serve Hoboken.