DETAILS

basics

WE ARE PET CARE for real life

We get it; no one has a perfect schedule that works exactly with preset, recurring pet appointments that are difficult to change or adjust, especially now. With so many people working from home, utilizing coworking spaces, or not on the typical 9-5 grind anymore, options for pet care are needed. Heidi’s Halo is an easy to book, on-call pet care service, for your life that isn’t always exactly planned. Our services are available in Hoboken, New Jersey and can be scheduled for early mornings, late nights, weekends, and holidays when available

online SELF-booking only (so you don’t have to do that thing, you know, actually call someone)

All appointments are exclusively self-booked online or through the scheduling app at Heidi’s Halo, giving you full control of making, changing, and cancelling appointments. Calling, leaving a message, waiting for a response on availability, or emailing to do the same, are things of the past, so we eliminated them. All current availability is presented through our booking system, giving you a full view of our calendar so you can find times that work for you. We do not take appointments or appointment changes/cancellations over the phone, through email, or by text.

Our limits for booking are no sooner than 75-minutes and no further out than 30-days. While our limits allow you to book within an hour and 15 minutes of your appointment, any appointments changed or cancelled within 3-hours of your scheduled time, will be charged the full amount of the service you had originally requested.

confidence in pet care

We are obsessed with animals, and the safety and happiness of your pet in our care is our number one concern. This is why we insist on a Meet and Greet prior to appointments, so we can get to know your pet and your routine with them. Heidi’s Halo is an active member of both Pet Sitters International and National Association of Professional Sitters which provide numerous resources and training to stay up to date on the care of animals. All pet caregivers are trained in pet first aid and CPR. We are also fully insured.